In recent years, the use of artificial intelligence in education and training has increased rapidly. Computer-assisted learning (CAL) which makes use of expert systems can help improve students' thinking and problem-solving skills. This paper reports on an attempt to build an Intelligent Computer Assisted Instruction (ICAI) system to stimulate the interest of undergraduate students and to familiarise them with claims problems in civil engineering (which is often regarded as a complicated subject). The students are expected to acquire claims analysis skills after absorbing the experience and knowledge of practical engineers built into the ICAI model. Existing systems and models are briefly studied and a model for use in Hong Kong developed. The paper concludes with a presentation of the students' reaction to the system which is currently under test.

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